Why Can't I Find a Shipping Method When I Select a Product with Free Shipping?

For this problem, we make a unified explanation through this blog. Recently, we have often received letters from customers asking about this problem. Sorry for the unnecessary shopping troubles.

Usually, most of our products need to pay extra shipping fee, the shipping fee depends on the country, the weight of the product, and the logistics method you choose. If your area is considered a remote area, you may need to pay a remote fee or delivery fee. Before this situation may occur, the post office or we will send you an email to confirm, and then we will It is clear who will bear this cost, so please keep an eye out for our mail before you finally receive the goods!

For some special products, for example, currently our free shipping products, you need to pay special attention. Such as SV550, SV405CC.

The first situation: When you only buy free shipping products, you may find that you cannot choose the logistics method freely.

The second situation: When you purchase other products while purchasing free shipping products, you may find that there is no logistics method to choose from. This may prevent the transaction from proceeding to the next stage.

Both of these situations are caused by our current system settings and payment process. We can't improve this problem for the time being, so we need to trouble you to write to us to explain the situation, or when we notice that your order has such a problem. If you have any questions, we will contact you by email to help you solve them.

Normally, we have two ways to deal with this problem,

First, you can order free shipping products separately from other products on our website, leave us a message, and we will arrange the delivery of them together.

Second, after confirming the total amount of your order and the selected logistics method, we will send you a final bill through PayPal, and after payment, we will arrange the delivery of them together.

If you meet the above problems, don't worry, there is no risk, you can try to buy them separately, and then contact us to inquire about the shipping cost.

We will try our best to improve our purchase process to provide you with better and more convenient services.

If you have other suggestions or ideas, welcome to contact us!